The New York Philharmonic has long provided our city with music that uplifts, inspires, challenges, and comforts. The support of our resilient community has been crucial to our success since our first concert in 1842. We look forward to many more concerts, and we remain committed to excellence in every area of our work — from acclaimed performances and innovative educational programs to first-rate customer service.

Our community will always sit at the center of our guiding principles.

You can expect the following:

  • In partnership with Lincoln Center and Jazz at Lincoln Center, we will comply with all federal, state, and city guidelines for health and safety. These include, but are not limited to, meeting HVAC system requirements, cleaning surfaces regularly, and providing hand sanitizer. Any policy or schedule changes will be communicated in a timely and transparent way. For our current health and safety guidelines, please visit nyphil.org/safety. 
  • All audience members, including those under the age of 12, attending concerts will be required to show proof that they have received a COVID-19 vaccine authorized by the World Health Organization or the Food and Drug Administration. The last dose of the vaccine must have been administered at least 14 days before entry.
  • As of March 1, 2022, attendees will also be required to show proof that they have received a COVID-19 booster shot, based on eligibility determined by the CDC. Those not yet eligible for a booster will be able to continue to enter with proof of full vaccination against COVID-19.
  • All audience members attending Philharmonic performances must maintain appropriate face coverings in accordance with current CDC guidelines. 
  • If you’re feeling ill or have symptoms related to a cold or infectious disease, please stay home.
  • We will provide the ticketing flexibility you need, beginning by waiving any exchange fees due to health and safety concerns for the 2021–22 season.
  • The safety of our audiences, musicians, and staff will be our highest priority.
  • We are committed to creating a memorable experience in a comfortable setting for every member of our audience.

If you have any questions or concerns, our Customer Relations team is ready to assist you. Contact us at (212) 875-5656 or customerservice@nyphil.org.