A crowd gathers outside David Geffen Hall, while people take a photo near the fountain

Welcome to the New York Philharmonic, and the world of classical music. If you are attending your first symphony performance, you may want answers to some of the following frequently asked questions

Venues and Accessibility 

 

Concert Experience

  • What is your policy on bringing young children?

    All audience members, including those under the age of 12, attending New York Philharmonic concerts will be required to show proof of vaccination against COVID-19 with a vaccine authorized by the World Health Organization or the Food and Drug Administration. Starting March 1, 2022, attendees will also be required to show proof that they have received a COVID-19 booster shot, based on eligibility determined by the CDC. Those not yet eligible for a booster will be able to continue to enter with proof of full vaccination against COVID-19. To be fully vaccinated, an individual must have received either the final dose of a 2-dose vaccine series or the single dose of a 1-dose vaccine 14 days prior to entry.

    In addition, all audience members attending Philharmonic performances must maintain appropriate face coverings in accordance with current CDC guidelines.

    Anyone who is unable to be vaccinated due to disability or religious reasons and those under 5 years of age will receive a ticket refund. We look forward to a time when we can safely welcome everyone back to share the experience of live music.

  • What if dates, artists, or programs change?

    Occasionally there are unavoidable changes to the originally announced concert date, guest artist, or program, and we strive to notify you via phone or email when this happens. Your tickets for such concerts are valid regardless of the change and are not refundable. 

  • Can I bring my cell phone or camera?

    Yes, cell phones and cameras are allowed. However, we require that you turn off all cell phones, cameras, pagers, beeping watches, and other electronic devices before the performance begins — and that you check to see that they are again turned off after intermission, before the second half of the performance begins.

    Audience members may take photographs before and after the concert, as well as during intermission and applause. Please note, however, that no photography or recording of any kind is permitted during the performance. Anyone seen using a camera, smart phone, or other device for these activities will be asked to leave.   

  • When should I arrive?

    We suggest you arrive 30 minutes before the concert is scheduled to begin. That will give you ample time to find your seat, relax, read the Program Notes, and watch the musicians as they take the stage. New York Philharmonic concerts begin promptly at the announced starting time. In consideration of the performers and fellow concertgoers, we ask that you remain in your seat until the concert has ended. 

  • What if I arrive late?

    Concerts begin promptly at the announced starting time. Latecomers and those who leave the hall before or during a work will only be seated if there are appropriate breaks in the program.

  • What is your food and beverage policy?

    Rose Theater at Jazz at Lincoln Center’s Frederick P. Rose Hall: Refreshments will be available for purchase and may be enjoyed in the lobby prior to the performance. We ask that you please keep your mask on in between bites and sips. No food or drink will be allowed in the concert hall.

    Alice Tully Hall, Lincoln Center: Drinks and light snacks will be available for purchase and may be enjoyed in the lobby prior to the performance and during intermission. We ask that you please keep your mask on in between bites and sips. No food or drink will be allowed in the concert hall.

    For both venues, no outside food or beverages will be permitted.

  • When do I applaud?

    It has become commonplace to hold your applause during the short pause between movements or sections. Once the complete piece has ended, your applause is greatly appreciated.

  • How can I learn more?

    The Program Notes for each concert are posted on the New York Philharmonic website before the concert date. These notes will have information about the composer(s) and piece(s) to be played. Audio samples are also available for selected works in the concert calendar. 

    Kids of all ages will enjoy learning about the orchestra on our Learning @ Home page. 

    You can also sign up for our newsletters to stay up-to-date on all the events and activities happening at the New York Philharmonic. Sign up here.